These Terms and Conditions apply to all orders placed via our online shop at romanianwines.net.
1. Scope
These terms govern the contractual relationship between us (the seller) and you (the customer) for all goods and services offered in our online shop.
2. Seller Information
This website is operated by a company registered in Romania. For contact information, please refer to our Contact page or email us at support@romanianwines.net.
3. Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer. The contract is concluded when you receive our order confirmation email after placing an order. We reserve the right to reject orders for valid reasons (e.g. out-of-stock, suspicion of fraud).
4. Right of Withdrawal
Consumers have a legal right of withdrawal of 14 days without providing any reason. For more information, see our Right of Withdrawal policy.
5. Prices and Shipping Costs
All prices are listed in EUR and include applicable VAT. Shipping costs are added separately and displayed before checkout. For more information, see Shipping and Charges.
6. Delivery Terms
Goods are delivered to the delivery address provided by the customer. Estimated delivery time is indicated per product and destination. Delays due to customs or local holidays may occur.
7. Payment Terms
We accept payment via credit/debit card, bank transfer, and other secure online methods. The order will only be dispatched after full payment has been received.
8. Retention of Title
The goods remain our property until full payment has been received.
9. Warranty and Liability
Statutory warranty rights apply to all goods. We shall not be liable for indirect or consequential damages unless caused intentionally or by gross negligence. Descriptions and images are provided in good faith but are non-binding.
10. Age Verification
Alcohol may only be sold to persons over the legal drinking age in their country. By placing an order, you confirm that you meet this requirement. We reserve the right to request age verification before shipping.
11. Intellectual Property
All texts, images, graphics and logos on this site are protected by copyright. Reproduction or distribution without written consent is prohibited.
12. Data Protection
Your personal data will be handled confidentially and in accordance with EU data protection regulations (GDPR). Please refer to our Privacy Policy for full details.
13. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which can be accessed at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
14. Applicable Law and Jurisdiction
All legal relationships between the parties are governed by the laws of Romania and EU consumer protection regulations. Any disputes shall be settled in the competent courts of Romania unless otherwise required by law.
If you have any questions, please contact us at support@romanianwines.net.