This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website romanianwines.net. We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Controller
The responsible data controller is our company based in Romania. If you have any questions regarding your data or this policy, please contact us at support@romanianwines.net.
2. Personal Data We Collect
We collect and process the following types of personal data:
- Name and surname
- Billing and shipping address
- Email address and phone number
- Order history
- IP address and usage data (via cookies)
3. Purpose of Data Processing
Your data is processed for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Sending order confirmations and updates
- Marketing and promotional messages (only with your consent)
- Improving website functionality and user experience
4. Legal Basis
We process your data based on the following legal grounds:
- Performance of a contract (Article 6(1)(b) GDPR)
- Legal obligations (Article 6(1)(c) GDPR)
- Consent (Article 6(1)(a) GDPR)
- Legitimate interests (Article 6(1)(f) GDPR)
5. Data Sharing and Transfers
We only share your data with third parties for order fulfillment (e.g., payment providers, courier services). We do not sell your personal information. If data is transferred outside the EU, we ensure it is protected with appropriate safeguards.
6. Cookies and Tracking
Our website uses cookies to enhance user experience. You can accept or reject cookies through your browser settings. For more details, please read our separate Cookie Policy.
7. Your Rights
According to GDPR, you have the right to:
- Access your personal data
- Request rectification or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Data portability
- File a complaint with a data protection authority
8. Data Retention
We retain personal data only as long as necessary for the stated purposes or as required by law (e.g. tax laws). After that, data is deleted securely.
9. Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss or alteration.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website.
If you have any questions or concerns, please contact us at support@romanianwines.net.