Welcome to the Help section. Below you will find answers to the most common questions. For more details, please visit the specific pages listed.
1. How do I place an order?
You can follow our detailed guide here: How to order
2. What are the shipping options and charges?
Details about delivery times, shipping zones and costs are available on the Shipping and Charges page.
3. Can I return a product?
Yes. Please read our Right of Withdrawal policy for return instructions and conditions.
4. What payment methods are accepted?
We accept credit cards, bank transfer and online payment gateways. All transactions are secure.
5. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to view your history and track orders more easily.
6. What should I do if I have technical problems?
If you cannot place an order or experience technical errors, please contact us via theContact page or email us directly at support@romanianwines.net.
7. Where can I read the Terms and Conditions?
You can access our full terms here: Terms and Conditions
8. Is my personal data safe?
We respect your privacy. Read our Privacy Policy for full details.
If you still have questions, feel free to write us at support@romanianwines.net or use the contact form.